COVID-19 Information

For information and updates on COVID-19, visit the South African government’s COVID-19 portal. What is COVID-19? On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus …
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COVID-19 National Lockdown

To all our Valued Partners, As you are all aware, President Cyril Ramaphosa has announced that the nation goes into lockdown at midnight on Thursday 26 March 2020. All businesses deemed non-essential will be closed and in compliance, Technoswitch will close as of 13h00 on Thursday 26 March. During this period our sales and support …
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Numens Detector Compatibility

Technoswitch is aware of the fact that Brigit Systems is selling an intelligent detector range branded “Brigit” which is being marketed as using the Apollo XP95 protocol. These devices are manufactured by Numens Professional Safety Products, China and do not originate from Apollo Fire Detectors, UK. The Brigit/Numens devices have not been tested by either …
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Advanced Fire Panels’ Default “Service Due Date” Setting

Is the default Service Due Date on your Advanced Fire Panel (relevant to TC5000 & TC4000) set for 10h00 on 6 January 2020? If so, the panel will enter a fault condition when this date is reached to alert the site operator that a service visit is overdue. To pre-empt this and prevent your panel …
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Emergency Voice Communication Systems – EVCS

The Technoswitch Emergency Voice Communication System is a fixed, secure, bi-directional, full duplex voice communication system to assist fire fighters during emergencies in high-rise buildings or large sites where radio communication cannot be guaranteed to work due to interference from the fire corona. The VS-EVS-228 Master Station is ideal for small standalone EVCS systems with …
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EOL: TEC04701A Intelligent Extinguishing Control Units

Both the TEC04701A and TEC04701A-W Intelligent Extinguishing Control Units were discontinued on 1 November 2019. Support for all products in the field will continue for a period of 3 years from date of last supply – either through repair or replacement, at the discretion of Technoswitch. NOTE: The same functionality offered by the TEC04701A range can be …
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EOL: VESDA ECO

We have received notice from our supplier, Xtralis, that select VESDA ECO Detectors and Accessories will be discontinued immediately. Xtralis will offer a new VESDA Sensepoint XCL Gas Detector to replace the ECO. Please refer to the official EOL notice as issued by Xtralis for any additional information you may require. Technoswitch Code Technoswitch Product Description XT-VE-DB11EX2 VESDA Eco Detector …
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EOL: VESDA VLP & VLC

We have received notice from our supplier, Xtralis, that the VESDA VLP and VESDA VLC product ranges will be discontinued in the near future. Last Time Buy Date will be 31 October 2019 and Final Ship Date will be 31 December 2019 – this applies to both product ranges. Servicing & Spares Warranty replacements will be honoured as …
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EOL: OSID Light Shield

We have received notice from our supplier, Xtralis, that The OSID Light Shield (XT-OSI-LS) has been discontinued. Please refer to the official EOL notice as issued by Xtralis for any additional information you may require. There have been some instances of OSID nuisance faults where bugs have nested in the optional OSID Light Shield (OSI-LS) enclosure …
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