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    Technoswitch Privacy Policy – Download

    About Us

    Technoswitch® is an ISO 9001:2015 certified company that designs, manufactures, imports and sells high-quality fire detection, suppression and control equipment.

    We have supplied world-class fire detection and suppression products to sub-Saharan Africa since 1974. Our headquarters and manufacturing facilities are based in Johannesburg, with branches and training facilities in Cape Town and Durban. We are also continually expanding our distribution channels into sub-Saharan Africa.

    With a staff complement of over 70 and a dedicated Technical and R&D department, Technoswitch has the experts to ensure we can live up to our vision of Saving Lives and Assets. Our support team is distinguished by their functional and technical expertise and hands‑on experience, ensuring our clients receive the most effective and professional service. Our goal is to exceed the expectations of every client with our outstanding customer service.

    Technoswitch designs and manufactures its own control equipment locally and complements these with an imported range of high-quality intelligent control panels and other fire detection, suppression and signalling products. These world‑class products include flame, smoke and heat detectors, aspirating smoke detectors, motorised beam detectors, linear heat detectors, and a range of fire suppression solutions. Many of these are award‑winning products, and all of them have extensive certification approvals. Our suppliers are international leaders in their respective fields and include Advanced, Apollo Fire Detectors, CiqurixFGD, Hyfire, Protectowire, Rotarex Firetec, Securiton, Stat-X, Teletek, The Fire Beam Company and Xtralis.

    Exceptional functional and technical expertise coupled with extensive industry knowledge and a large range of sophisticated, certified fire detection products makes Technoswitch the ideal choice as your preferred supplier of fire detection and suppression products.

    VISION, MISSION & VALUE STATEMENT

    VISION
    Saving lives and assets.

    MISSION
    To deliver innovative fire detection and suppression solutions by providing reliable products and sharing our expertise with our partners.

    OUR VALUES

    • INTEGRITY
      We act with integrity towards our colleagues, customers and suppliers.
    • TEAMWORK
      We work as a team to accomplish our goals and celebrate these together.
    • CUSTOMER COMMITMENT
      We value our customers and strive to deliver on our commitments.
    • SUSTAINABILITY
      We endeavour to meet our financial, social and environmental obligations.
    • KNOWLEDGE
      We pursue growth and learning.

    QUALITY POLICY

    Technoswitch is committed to developing, implementing and continually improving a Quality Management System in accordance with the ISO 9001:2015 requirements.

    As part of that commitment, Technoswitch endeavours to:

    • Listen to our customers and strive to deliver approved, reliable products and services that meet customer expectations.
    • Achieve increased market penetration in other African territories through the timely supply and support of quality fire detection and suppression products.
    • Adhere to the statutory and legal requirements applicable to our business.
    • Continuously offer learning opportunities to uplift and promote a positive workforce.
    • Implement and maintain healthy, ethical financial policies to create a stable financial backbone.
    • Continually promote a quality culture within the organisation to support the mission and vision of the company.
    • Achieve and maintain SAQCC accreditation of our external training courses, thereby technically uplifting our customer base and reducing the number of on-site technical enquiries.
    • Build the Technoswitch brand as the leading and preferred manufacturer and supplier of world-class fire detection and suppression products in sub-Saharan Africa, thereby increasing customer base, loyalty and retention.
    • Provide professional and accurate technical support services to customers and staff, ensuring the effective and successful implementation of Technoswitch systems.
    • Provide all our customers with accurate, on-time deliveries by ensuring our stock is well controlled, organised and clearly identified with a minimum of stock discrepancies.